Compliance & Risk Consultant, Expert (Location Flexible)
Requisition ID # 100221 Job Category :
Compliance / Risk / Quality Assurance Job Level :
Individual ContributorBusiness Unit:
Electric Operations Department OverviewThe Electric Operations Compliance department provides oversight for external electric compliance requirements.
This includes ensuring that all compliance requirements are known, there are documented processes, and that evidence of compliance exists.
The department is the primary liaison with the CPUC for audits, data requests, customer complaints, and emergency reporting of electric incidents.
The department's QA group provides an independent assessment of performance measured against policy, standards & procedures.
Position SummaryThe Compliance & Risk Consultant, Expert will be part of a team that is responsible for managing the daily activities between PG&E and the Safety Enforcement Division (SED) of the CPUC including:
oversight of Electric Audits performed by SED, coordinating Electric Audit Reports, managing SED customer complaints, and, coordinating responses to SED Notices of Violations and oversight of Electric Ops' Self-Report process.
This position has a periodic, one-week, On-Call requirement responsible for being on call if WSD notifies PG&E of any severe defects found during its inspections.
On-Call responsibilities generally occur three to four times per year.
This position also requires occasional travel to various divisions.
Job ResponsibilitiesLead the team's handling of electric audits performed by SED (Safety Enforcement Division) and WSD (Wildfire Safety Division), from pre-audit, during audit, post audit data requests, through audit letter responses.
Coordinate teams of subject matter experts and facilitate discussions for responding to CPUC Notice of Violations and CPUC Audit responses.
Lead the response preparation when needed.
Assist in extracting and compiling CPUC Audit Data and CPUC Notice of Violation Data on a monthly basis for addition into EO Risk & Compliance Committee (RCC) deck and other leadership reporting and updates.
Lead and support Electric Operations CPUC Self-Report Process, including identification of issues that may meet self-report thresholds, research potential incidents, lead Self-Report quorum, and make recommendations to senior management for self-reporting.
Coordinate with appropriate LOBs to address escalated CPUC Customer Complaints through resolution.
Regular and ongoing verbal and written interaction with the SED and WSD staff.
Develop understanding of CPUC General Orders and requirements and provide the LOB with requirement interpretations.
Lead Guidance Document creation, updates for the department work functions (Standards,Procedures, job aids, process flows).
Lead process improvements, workflows and documentation to support.
Prepare reports for ad hoc requests from senior management, law department, external communications, safety engineering, law claims, and other departments.
Analyze results and draw conclusions.
Qualifications Minimum:
Bachelor's Degree (Engineering, Policy, Accounting or any other related field preferred) or equivalent experienceSeven (7) years of experience in compliance, law, accounting or project management including some experience in a project leadership role managing multiple and complex projectsStrong oral and written communication skills.
Travel Required:
Up to 20 % of the time Desired:
Master's Degree in job-related discipline or equivalent experiencePE-Professional Engineer licenseDemonstrated experience facilitating process improvement efforts, Lean Six Sigma experienceCISSP-Certified Information Systems Security Professional certificationPMI-Project Management Institute PMP-Project Management Professional certificationNERC-North American Electric Reliability Corporation System Operator certification.
Estimated Salary: $20 to $28 per hour based on qualifications.
Compliance / Risk / Quality Assurance Job Level :
Individual ContributorBusiness Unit:
Electric Operations Department OverviewThe Electric Operations Compliance department provides oversight for external electric compliance requirements.
This includes ensuring that all compliance requirements are known, there are documented processes, and that evidence of compliance exists.
The department is the primary liaison with the CPUC for audits, data requests, customer complaints, and emergency reporting of electric incidents.
The department's QA group provides an independent assessment of performance measured against policy, standards & procedures.
Position SummaryThe Compliance & Risk Consultant, Expert will be part of a team that is responsible for managing the daily activities between PG&E and the Safety Enforcement Division (SED) of the CPUC including:
oversight of Electric Audits performed by SED, coordinating Electric Audit Reports, managing SED customer complaints, and, coordinating responses to SED Notices of Violations and oversight of Electric Ops' Self-Report process.
This position has a periodic, one-week, On-Call requirement responsible for being on call if WSD notifies PG&E of any severe defects found during its inspections.
On-Call responsibilities generally occur three to four times per year.
This position also requires occasional travel to various divisions.
Job ResponsibilitiesLead the team's handling of electric audits performed by SED (Safety Enforcement Division) and WSD (Wildfire Safety Division), from pre-audit, during audit, post audit data requests, through audit letter responses.
Coordinate teams of subject matter experts and facilitate discussions for responding to CPUC Notice of Violations and CPUC Audit responses.
Lead the response preparation when needed.
Assist in extracting and compiling CPUC Audit Data and CPUC Notice of Violation Data on a monthly basis for addition into EO Risk & Compliance Committee (RCC) deck and other leadership reporting and updates.
Lead and support Electric Operations CPUC Self-Report Process, including identification of issues that may meet self-report thresholds, research potential incidents, lead Self-Report quorum, and make recommendations to senior management for self-reporting.
Coordinate with appropriate LOBs to address escalated CPUC Customer Complaints through resolution.
Regular and ongoing verbal and written interaction with the SED and WSD staff.
Develop understanding of CPUC General Orders and requirements and provide the LOB with requirement interpretations.
Lead Guidance Document creation, updates for the department work functions (Standards,Procedures, job aids, process flows).
Lead process improvements, workflows and documentation to support.
Prepare reports for ad hoc requests from senior management, law department, external communications, safety engineering, law claims, and other departments.
Analyze results and draw conclusions.
Qualifications Minimum:
Bachelor's Degree (Engineering, Policy, Accounting or any other related field preferred) or equivalent experienceSeven (7) years of experience in compliance, law, accounting or project management including some experience in a project leadership role managing multiple and complex projectsStrong oral and written communication skills.
Travel Required:
Up to 20 % of the time Desired:
Master's Degree in job-related discipline or equivalent experiencePE-Professional Engineer licenseDemonstrated experience facilitating process improvement efforts, Lean Six Sigma experienceCISSP-Certified Information Systems Security Professional certificationPMI-Project Management Institute PMP-Project Management Professional certificationNERC-North American Electric Reliability Corporation System Operator certification.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
